All in One Integrated Hospitality Solution

WINPAC PMS is designed as the mediator between Front Office and PABX system which helps to enable various functionality of the said systems whilst capturing various call charges and activities within the hotel.

When a guest checks into the hotel, the guest is automatically assigned a personal Voice Mailbox for the duration of his stay in the hotel. This Mailbox will provide a private and confidential messaging environment for the guest.

WINPAC VCS allows a user to place a request from the guest room telephone set. With this system, the user can set his wake up call, and the maid to post minibar charges or update the room status. Miscommunication will be eliminated, as the Voice Confirmation System will instruct the user by voice.

WINPAC CCS concept is based on a requirement to centralize all guest related communications taking place throughout a hotel. The Guest Service Representative (GSR) can utilize the existing PC stations to assist in processing and managing all guest requirements in the appropriate language in a fast and effective manner.

WINPAC HES is a Web-based Solution designed to assist Hotel Managers to handle the Preventive Maintenance of Devices, Hardware and Assets. Work Orders can be generated to help Engineering or IT Department to carry out maintenance tasks more efficiently and effectively.

WINPAC Mobility Solution is a flexible and customizable solution whereby it can be utilized by Hotel Guests in the hotel room to requests for hotel services such as Housekeeping Services, In-Room Dining, making Spa Reservation and access to hotel information. In the meantime, hotel management team can make use of WINPAC Mobility Solution to track Hotel Staff whereabouts and their service performance.